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IMPORTANT CUSTOMER NOTICE

PLEASE READ BEFORE PLACING YOUR ORDER.

For internet orders we’re dispatching in approx. 
3 - 7 working days
(as of 17th November 2020).

Due to high volumes of orders, any out of stock items will be automatically refunded instead of being placed on backorder. We will contact you to let you know if this is the case. Apologies for any inconvenience.

Last Posting Dates before Christmas

To ensure your order arrives in time for Christmas, please take note of our last posting dates:

For outside of the UK: 
Wednesday 9th December

For UK customers: 
Monday 21st December

Please be aware that these dates are based on Royal Mail and Parcelforce services operating as usual and expected. However, due to the Coronavirus pandemic, transport links and customs, there may be a slightly longer delay which is unfortunately outwith our control. We strongly advise placing your order earlier than the above dates if your order is urgent to allow more time and avoid any disappointment.

INTERNATIONAL SUSPENDED SERVICES

Some international deliveries are affected by service suspensions due to covid-19. Please click on the link below and then click on your country to check current shipping/delivery status.

https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin

Orders placed for any countries that have currently suspended services will be automatically refunded.

© Napiers Herbals Ltd 2020 • Bathgate, Edinburgh & Glasgow • Herbalists and Medical Botanists since 1860
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